Privacy policy
Conveyor stores your team’s tickets and member list in the EU, and never a copy of your repository.
Who is responsible
ANANTHAM KRITHRIMAM TECHNOLOGIES (OPC) PRIVATE LIMITED, #9-5-77, Charbowli Road, Girmajipet, Warangal, Telangana, India - 506002. CIN U62011TS2026OPC209695. E-mail: support@ananthamkrithrimam.com.
For your team’s tickets and screenshots, your organisation is the controller and we process them on its behalf. For account data (e-mail, name, billing) we are the controller.
EU representative (Art. 27 GDPR): to be named before launch if required.
What we store
| Data | Why | How long |
|---|---|---|
| E-mail and display name | Sign-in and the team’s member list | Until you are removed or the team is deleted |
| Tickets, reports and history | The product | Until the team deletes them or the team is deleted |
| Screenshots | Evidence for a report | With the ticket; unused uploads are removed after 24 hours |
| Page address and title of a report | Context for the report | With the ticket |
| Plan, seats and subscription status | Billing | While the team exists; invoices stay with Paddle |
| Audit log of team changes | Security and support | While the team exists |
What we don’t store
Your repository, local folder paths, browsing history, AI prompts or AI answers. The exception is the stage reports a developer pushes to a ticket: they can quote code, file paths or AI answers, and they are stored with the ticket. The extension reads a page only when someone files a report.
Screenshots
Screenshots can show personal data. The Hide tool removes the painted area from every uploaded copy. Screenshots are kept in private storage that only members of your team can read.
Where data is processed
Supabase in the EU (Frankfurt) hosts the database, storage and sign-in. Paddle.com processes payments. An e-mail delivery provider, [provider] (to be named before launch), sends sign-in codes and invitations. Where a service provider processes data outside the EU, Standard Contractual Clauses apply. The controller is based in India; for India’s Digital Personal Data Protection Act 2023 the grievance contact is the e-mail above.
Legal bases
Providing the service to your team (Art. 6(1)(b) GDPR), on your organisation’s instructions for team content (Art. 28 GDPR), and our legal duties for invoices and tax (Art. 6(1)(c) GDPR).
No advertising, and cookie-free website statistics
The extension contains no analytics and no advertising, and we never sell data.
On these web pages we count visits with a cookie-free statistics tool: which pages are opened, which links and buttons are clicked, and which website visitors came from. It stores nothing on your device, does not follow you across websites and does not build a profile of you. Our legal basis is our legitimate interest in knowing how the site is used (Art. 6(1)(f) GDPR). The statistics provider is [provider].
The checkout page loads Paddle’s script only to process a purchase you start.
Deleting data
An admin can remove a person; their past tickets stay with the team under their display name. The owner can delete the whole team in the extension; data goes at once and screenshots within a day. For an export of your team’s data, write to us.
Your rights
You have the right to access, rectification, erasure, restriction, portability and objection (Art. 15–21 GDPR), and to complain to a data protection authority in the EU country where you live. For team content, please contact your organisation first. Contact: support@ananthamkrithrimam.com.