Support
Answers to common questions, and how to reach us.
Contact
Write to support@ananthamkrithrimam.com. We answer within two working days. For invoices, payment and cancelling, use the link in your Paddle e-mail.
Questions and answers
Do we need Claude Code?
Only developers who run the AI pipeline need it, with their own Claude subscription. Everyone else just uses the extension.
Can Conveyor see our code?
Not your repository. The runner works on your developer’s computer and sends back only the stage reports. Those reports can quote code, file paths or AI answers, and they are stored with the ticket, where only your team can see them.
Who counts as a seat?
Everyone in the team: owner, admins, developers, reporters and viewers. People you invited count once they join.
What happens when the trial ends?
Nothing is deleted. The team can still read every ticket, but can’t add or change anything until an owner or admin chooses a plan.
How do we add seats?
In the extension, Team › Change plan or seats. Paddle charges the difference for the rest of the period.
Where is our data stored?
In the EU, in Frankfurt. Screenshots are in private storage that only your team can read.
How do we delete everything?
The owner opens Team › Delete this team and confirms with the team address. Data goes at once; screenshots are removed within a day.
Which browsers?
Chrome and Edge first. Safari and Firefox follow later.