Refunds

Try it free for 14 days first. If the first payment still turns out to be a mistake, we refund it.

Draft: this text has not yet been checked by a lawyer and may change before Conveyor launches.

First payment

You can get a full refund of your team’s first payment within 14 days, without giving a reason.

Renewals and cancelling

Cancel at any time through the link in your Paddle e-mail. The plan runs to the end of the period you paid for and is not renewed. Renewals are not refunded, except where the law requires it.

How to ask for a refund

Open the link in your Paddle receipt e-mail, or go to paddle.net and look up your order.
Or write to us and we arrange it.

After a refund

Your team keeps its data and can read it. Adding and changing tickets needs a plan again.